Implementation Consultant

UKG is hiring!

About

Here at UKG, Our Purpose Is People. UKG combines the strength and innovation of PeopleDoc, Ultimate Software, and Kronos, uniting three award-winning, employee-centered cultures. We strive to create a culture of belonging and an employee experience that empowers our people. UKG has more than 13,000 employees around the globe and is known for its inclusive workplace culture.

UKG (Ultimate Kronos Group) delivers HCM, payroll, HR service delivery, and workforce management solutions to drive better business outcomes, improve HR effectiveness, and create a more connected experience for everyone.
The company serves more than 50,000 customers across 165 countries.

Job Description

PeopleDoc is looking for an Implementation Consultant. The Implementation Consultant is a part of the Customer Services team filled with dedicated, passionate people who take pride in going to extra mile to provide outstanding service to our diverse customer base.
This position can be remote.

He or she will be in charge of the implementation of our solutions, driving, guiding and advising Customers. The ideal candidate will have 4 to 6 years’ experience in project management, ideally in the implementation of HR dedicated IT solutions.

He or she will also have good technical skills to carry out projects with a pace of quick implementation (2-6 months on average). Experience implementing SaaS or in-house systems (such as ADP, Peoplesoft …) or document management/case management systems is an advantage.

Client-facing Responsibilities :

  • Manage the full project life-cycle implementation
  • Lead workshops to collect client specifications and to provide industry standards
  • Configure the application based on client specifications
  • Coordinate implementation solutions teams (configuration, IT, product ...)
  • Control customer delivery and validate customer go-live
  • Measure project success and identify improvements needed
  • Take part into presenting and promoting our Implementation Service to prospects

Internal responsibilities :

  • Act as a subject Matter Expert on identified topics/products
  • Contribute to maintain and grow our internal team knowledge
  • Collaborate closely with various cross-functional teams (Product Management, R&D, Sales & Customer Success) to drive better results
  • Mentor new comers and ensure a smooth integration and ramp-up
  • Participate into Pre-sales process and RFPs

Preferred Experience

  • Excellent client presentation skills
  • Project management experience managing medium to large scale projects
  • Technical basis for understanding HRSD solutions (solution architecture, database and security) and sFTP/SSO setup
  • Flexibility, versatility and responsiveness
  • Ability to travel (frequent client visits, primarily in UK, Ireland and Nordics countries)
  • 4-6 years’ experience managing medium to large scale project, ideally for a SaaS HR provider or HR services provider

Additional Information

  • Contract Type: Full-Time
  • Location: Londres, United Kingdom (EC2M 6UR)
  • Possible full remote